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Cancelation Policy

For the benefit and respect of all our clients and professionals, booking appointments with Famous Nails  are subject to the following terms:

  • You may cancel your appointment without charge anytime 6 hours before the start time of your appointment.

  • Less than 6 hours notice is considered a “Late Cancellation” and will result in a charge of 50% of the scheduled service(s).

  • If you do not cancel your appointment and do not show up for your scheduled appointment, you will be considered a “No Show” and charged full price of the scheduled service(s).

  • Appointments that are booked within the 6-hour period are still subject to the cancellation policy.

  • As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.

  • To ensure a full experience, please arrive at least five minutes before your scheduled appointment time.

  • If you arrive more than 12 minutes late, we will need to either shorten the length of your service time in consideration of the next client. This often means skipping the massage portion of your service, unfortunately.

  • Late arrivals will be charged the full price of the scheduled service(s), even if there is not enough time to render them.

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